Shipping & Return Policy
Shipping & Returns
We ship within India from our New Delhi Store, shipping is currently free for all over India. Once your item has been processed & dispatched it is usually delivered within 3-7 working days* (Depending on if the order is readily available or has to be customized from scratch)
*Shipping times are to be used as a guide only and are based on time from order. www.eksoot.co.in cannot take responsibility for delays due to payment transactions.
Ek soot does international shipping as well*
Shipping Processing Time
However some items are made to order & are manufactured based on your measurements, which takes a longer time. In case you have questions regarding the shipment time please email us at studioeksoot@gmail.com
Orders Multiple Objects
If your order has multiple products with different dispatch dates, all the products are shipped as one shipment, once all products in your order are ready.
However, if you wish to receive some products earlier, please email us at studioeksoot@gmail.com with your order number, we shall do the needful.
Order Delays
Firstly, we’d like to apologize. We work hard to reduce lead times and avoid delays, which we let you know about if & when they arise. If you’ve been waiting longer than you should have and you haven’t heard from us, please email us at studioeksoot@gmail.com & we will get back to you within 48 hours.
Return Policy
We are unable to accept returns on any products unless it is a damaged product. If damaged, we request to return within 10 working days. For returns please contact us at studioeksoot@gmail.com